Helpdesk Advisors

• Location: 

  Wakefield, Leeds

• Posted: 04/11/2009 12:12

Excellent opportunity to join a large IT Service Desk based in Wakefield City Centre.

Role involves providing 1st Line telephone IT support to customers on a variety of IT problems. Duties include Call taking, Call logging, User Navigation, fault finding & diagnostic work dealing with a wide range of IT issues.


Experience:

Candidates with previous Helpdesk experience with a knowledge of supporting MS Office applications, XP, Office 2003

You will have impeccable customer service skills with strong information technology skills.


*Trouble shooting skills

*Technical understanding

*Knowledge of Microsoft Office (Office 2003) & Outlook, & XP

*Windows 2003 Server & Active Directory skills would be benefical

£7.00 per hour, 40 Hours per week (Monday to Friday)

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Location map: Wakefield, Leeds