Vacancy posted by: Unity Personnel Ltd who is acting as an employment agency.
Title: Customer Service Adviser / Collections Administrator
Location: Leeds
Salary: £13,000 rising to £13,600 after 3 months
Benefits: 23 days holiday, Free Car Parking,

THE ROLE
On behalf of an award winning Financial Services organisation, we are recruiting for a dedicated individual from a customer service and administration experience. The role involves responsibility for handling and negotiating payment arrangements from Debt Management Companies and customers with financial difficulties.

IN DETAIL
• Process and negotiate payment arrangements with customers and Debt Management Companies both verbally and in writing.
• Follow up on payment promises to secure on-going arrangements and re-negotiate with customers and third parties where payment plans have defaulted.
• Ensure accurate and efficient data inputting of payment proposals and associated information.
• General office duties – filing, photocopying, faxing etc…

EXPERIENCE & SKILLS
• Previous Administration and Customer Service experience
• A background of Collections/Debt recovery and/or customers with financial difficulties would be highly advantageous
• GCSE grade B or equivalent in English Language
• Ability to communicate effectively with customers and 3rd parties in writing and by telephone
• Computer literate with experience of Microsoft Word and Excel
• Strong organisation and prioritisation skills
• Ability to work under pressure and to tight deadlines.

THE PACKAGE
• £13,000 starting salary rising to £13,600 after 3 months
• 2.5% annual bonus
• 23 days rising to 25 days
• Free parking
• Life assurance
• Stakeholder pension scheme
• Healthcare fund
• Metrocard travel loans



HOW TO APPLY
Unity Personnel Ltd provides permanent, contract and temporary professional recruitment solutions across a range of industries. We have specialist Consultants operating in IT, Office Personnel, Sales and Marketing, Accountancy and Finance, Engineering and Technical.
Before a Candidate is introduced to a Client, the Consultants at Unity Personnel Ltd follow a formal and unified Candidate process. This benefits the Client through a greater selection process and ensures that the position is best suited to the Candidate's qualifications, skills and experience.
You will be supported throughout the application process by a full registration, face to face interviews and continuous support during your interviews. You will be given your Consultant’s contact details in order to make sure the whole recruitment process is as smooth as possible.

All you have to do to apply for this position is to send a copy of your updated CV to commercialjobs@unitypersonnel.co.uk and include all relevant experience and qualifications.

Please note that previous experience is required for this role as outlined above. If you have not heard from us within 48 hours please assume that your application for this position has been unsuccessful.




Start Date: 03-07-2008
Duration: permanent
Reference: J332A
Industry Sector: Customer Service - Customer Service Advisor
Salary: £13000 to £13600 per annum Benefits: 23 days holiday, Free Car Parking

Contact details

• Email: commercialjobs@unitypersonnel.co.uk

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